Dinithi Arunapriya, Data & Business Analyst

I bring structure to ambiguity and momentum to delivery, with hands-on technical depth. From requirements research and data analysis to QA, KPIs and delivery, I give business and engineering the same clear picture to act on.

How a customer request flows through an AI chatbot platform Illustration, generalised from a case study: a message goes from the chat widget to the chat API, through input guardrails, to an LLM grounded in a knowledge base, then through output guardrails, and the answer streams back to the widget. Conversation events feed an analytics store and a KPI dashboard, and some conversations escalate to a human. streamed answerWidgetChat APIGuardrailsLLM + KB
  • Requirements research
  • SQL
  • KPI lineage
  • Data contracts
  • JavaScript
  • HTML / CSS
  • RAG
  • LLM guardrails
  • LLM observability
  • AI governance
  • QA & UAT readiness
  • Agile / Scrum
  • Project management

What I do

Business analysis with hands-on technical depth

Six areas I work across. Each tile links to the evidence in a case study.

Selected work

Case studies

All case studies

How I work

From discovery to measurable improvement

  1. 01

    Discover

    Requirements research, stakeholder interviews, process analysis, pain-point identification, and impact mapping.

  2. 02

    Define

    Clear user stories, acceptance criteria, scope boundaries, risk identification, and prioritization.

  3. 03

    Deliver

    Sprint coordination, backlog refinement, QA and UAT support, cross-team communication, and structured documentation.

  4. 04

    Improve

    Performance measurement, feedback loops, reporting dashboards, and iterative enhancements.

Toolkit

Tools & languages

Grouped by where I use them.

Data & query
SQLMySQLMongoDBData validation
APIs & access
REST APIsAPI contract analysisJSONPostmanRBAC (role-based access control)
Front end
JavaScriptHTMLCSSReactVueNuxt
Back end & languages
Java (Spring Boot).NETC#C++Android (Java/Kotlin)R
Docs as code
Mermaid (diagrams as code)Draw.io
Analytics & SEO
GA4Google AdsLooker StudioMicrosoft ClarityFirebaseMeta PixelFunnel configurationSEO strategy
Delivery
JiraConfluenceGitGitHubTrelloAgile / ScrumUAT coordinationProcess mapping

Contact

Get in touch

Questions about my work, a project idea or a collaboration are all welcome. Full walkthroughs of the case studies are available on request.

dinithiarunapriya.a@gmail.com